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Student Services

Office of the Vice President for Student Affairs

vpsa.txstate.edu
J.C. Kellam, Room 980
512.245.2152

Dean of Students Office

dos.txstate.edu
LBJ Student Center 5-9.1
512.245.2124

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  • vpsa.txstate.edu
    J.C. Kellam, Room 980
    512.245.2152

    The Office of the Vice President for Student Affairs supervises the following student services:

    • Assessment and Planning
    • Campus Recreation
    • Career Services
    • Counseling Center
    • Dean of Students Office
    • Department of Housing and Residential Life
    • Disability Services
    • LBJ Student Center
    • Student Affairs Technology Services
    • Student Health Center
    • Student Involvement
  • dos.txstate.edu
    LBJ Student Center 5-9.1
    512.245.2124

    The Dean of Students Office consists of:

    • Alcohol and Drug Compliance Services
    • Attorney for Students
    • Fraternity and Sorority Life 
    • Fraternity and Sorority Life Programming Board
    • Ombuds Services 
    • Student Emergency Services 
    • Student Government 
    • Student Conduct and Community Standards

    The Dean of Students Office provides the following services:

    • acts as a clearinghouse to refer students, parents or other university community members to appropriate campus offices when necessary
    • assists students during family or personal emergencies
    • receives university-related complaints from students and provides a student ombudsperson to assist students with achieving resolutions
    • develops and implements leadership development opportunities for Texas State students
    • notifies faculty in cases of student absences for family or student medical emergencies 
    • provides notary services for currently enrolled Texas State students
    • provides disciplinary good standing information following appropriate FERPA guidelines (e.g., federal jobs, study abroad, university applications for certain programs, etc.)
    • works with university officials and families in the case of a student death 
    • coordinates the Student Behavior Assessment Team 
    • publishes the official Texas State student handbook
    • oversees six chartered student organizations that foster the pride and traditions of Texas State University
  • attorney.dos.txstate.edu
    LBJ Student Center, Suite 5-1.5
    512.245.2370
    legalhelp@txstate.edu

    The Attorney for Students (AFS) serves students by providing them with critical legal counsel, limited scope representation, and practical education concerning their legal rights and responsibilities. There is NO additional cost for legal services.

  • https://www.dos.txstate.edu/services/bobcatbond/
    Dean of Students Office
    LBJ Student Center, Suite 5-9.1
    512.245.2124
    bobcatbond@txstate.edu

    The Bobcat Bond Mentoring Program is a student service provided by the Dean of Students Office. The program matches students (second-year, continuing, and transfer) with upper-division, peer mentors. A mentoring relationship provides students with a human face they can connect with at a large institution. A mentor is an advisor, guide and friend. Mentors can help new students set goals, refer them to campus resources and introduce them to people on campus.

    The Bobcat Bond Mentoring Program gives students opportunities to have a successful collegiate career and supports students through academic and social activities. Students register through an online application at https://www.dos.txstate.edu/services/bobcatbond/Application.html. A student can join anytime during the academic year. However, priority will be given to students who apply within the first month of each long semester.

  • careerservices.txstate.edu
    LBJ Student Center, 5th floor
    512.245.2645
    careerservices@txstate.edu

    Career Services prepares, inspires, and empowers students for career success, serving as a bridge between students' college experieince and life after Texas State University. Starting their first year, and continuing beyond graduation, we are here to help support students on their career journey. In addition, we help them connect their experiences — whether from the classroom, campus activities, on- or off-campus employment, internships, or even graduate school — to their post-graduation goals.

    Among our services are:

    • Career Planning and Exploration – Career counselors are here to help you research majors, study your options, and plan and implement your professional future.
    • Career Advising and Job Search – Career advisors are also available to further discuss the job search, including resumes, cover letters, interview skills and salary negotiations
    • Internships and Jobs – In Jobs4Cats, our exclusive job search database, students can find part-time and full-time employment, on-campus and internship opportunities.
    • Employer Connections – Career Services works with employers to create opportunities for students to connect with potential internships and jobs while building their professional network.  This is achieved by hosting a wide range of opportunities including career fairs, information sessions, on-campus interviews, and networking events.
  • auxiliaryservices.txstate.edu/copycats
    Nueces Building
    512.245.2684
    copycats@txstate.edu

    Copy Cats offers a broad array of services to the university community, including:

    • black-and-white and color copies 
    • finishing services such as binding, cutting, folding and laminating
    • a wide array of paper stocks, including recycled 
    • mailing services, including postage stamps, U.S. Postal Service drop-off and UPS package drop-off 
    • notary service 
    • fax service 
    • shipping envelopes and supplies

    Copy Cats has an internet-accessible order form and offers the convenience of emailing documents directly to copycats@txstate.edu.

    Walk-ins are welcome as well; hours are 8 a.m. – 5 p.m. Monday – Friday.

    Copy Cats accepts checks, cash and major credit cards with a valid Texas State ID.

    Copy Cats is located downstairs from the Police Department in the Nueces Building, just off the Quad.

  • counseling.txstate.edu
    LBJ Student Center, 5th floor, Suite 5-4.1
    512.245.2208
    counselingcenter@txstate.edu
    Social Media: @txstcc

    Office Hours
    San Marcos

    8 a.m. – 5 p.m. Monday - Friday
    After hours crisis consultation: Avail Crisis Hotline 1-877-466-0660

    Round Rock

    Services available Monday - Friday during San Marcos office hours. On-site office hours vary by semester and are by appointment only.
    After hours crisis consultation: Bluebonnet Trails Crisis Hotline 1-800-841-1255.

    The Counseling Center offers time effective services to help currently enrolled students address adjustment, personal and psychological concerns that may interfere with your ability to succeed academically. Use of the Counseling Center is not part a part of your academic record. Services may be provided virtually or in-person: a decision that will be made collaboratively and will consider health, safety, and privacy factors. Services are confidential; however, there are limited exceptions that will be clearly outlined and discussed with you.

    Counseling Center services include short-term individual and group counseling, skill-based workshops, psychiatric referral, crisis intervention, prevention-focused outreach programs & self-help resources, campus consultation & training, and referral assistance to community resources/providers.

    To initiate services, currently enrolled students can make an initial consultation by calling or stopping by the Counseling Center on the San Marcos campus. Students on the Round Rock Campus can make an appointment by calling the Counseling Center's main number (512-245-2208) for assistance. If you have an urgent concern or situation, crisis appointments are also available by contacting the Center. Resulting from the initial contact, the clinician will recommend appropriate sources of support. The recommendations may include: receiving further assessment, being scheduled for services within the Counseling Center, being connected with appropriate campus offices, and/or being referred to a community provider for more focused or specialized services.

    We invite students to explore our web site and social media or to stop by our events to learn more about available services and programs! Go Bobcats!

  • reslife.txstate.edu
    DHRL Administration Building
    512.245.4663

    The Department of Housing and Residential Life (DHRL) provides students with a safe, comfortable and convenient on-campus home while offering opportunities for increased campus involvement, social interaction and academic assistance. DHRL handles all inquiries related to housing options, rates, contracts and change requests. The department also offers information on hall programs, hall government, the Residence Hall Association and DHRL employment opportunities. Housing standards, which outline the policies and regulations for on-campus residents, can be found at reslife.txstate.edu.

  • ods.txstate.edu
    LBJ Student Center 5-5.1
    512.245.3451
    ods@txstate.edu

    The mission of the Office of Disability Services (ODS) is to ensure that students with disabilities have equal access to all university programs and activities. In order to promote this mission, the ODS provides institution-wide advisement, consultation, and training on disability-related topics, collaborates with partners to identify and remove barriers to foster an all-inclusive campus, and provides individual services and facilitates accommodations to students with disabilities. Through a holistic approach, the ODS promotes student learning, development, and success.

    Academic accommodations and support services are provided to qualified Texas State students with documented disabilities. A student must register with the ODS and provide documentation in order to receive accommodations and services at Texas State University. All accommodations are determined on an individual, case-by-case basis and are directly related to the functional impact of the student’s condition. Information about the process to register with ODS and the documentation guidelines are available on the ODS web site or upon request from the office.

    Accommodations include, but are not limited to:

    • Extended time on examinations
    • Reduced distraction environment for testing
    • Note-taking assistance
    • Alternative format text
    • Assistive technology
    • Special Groups (Early) Registration for classes
    • Sign language interpreting services
    • Real-time captioning services

    Students with disabilities who need financial assistance should contact Texas Workforce Solutions – Vocational Rehabilitation Services at its Texas State office: 512.245.3625.

    Students who have concerns or complaints should contact the director of Disability Services at 512.245.3451.

  • fss.txstate.edu/ehsrm
    Smith House
    736 Oscar Smith Street

    Regular Business Hours: 512-245-3616
    After Hours Non-Emergency: 512-738-6650 (only for reporting environmental issues, chemical spills, lab issues or other non-life-threatening safety concerns)

    Texas State EHSRM is the university authority on regulatory compliance for programs designed to monitor environmental health, fire and life safety, laboratory safety, and risk management, among other areas. As a resource to the university community, EHSRM staff serve as subject matter experts and provide guidance using their knowledge and technical expertise on a variety of safety and compliance issues. EHSRM maintains a presence on campus by performing routine compliance inspections as well as complaint investigations in areas of concern, including university infrastructure, construction activities, and laboratories, among other areas.

    EHSRM provides many resources to the university community to address general safety, environmental protection, and compliance with state and federal regulations. Texas Food Handler Training and CPR/First Aid Training are available for all students through EHSRM. For student employees, EHSRM provides Student Worker Safety Training as well as job-specific trainings, such as Hazard Communication Training, General Biosafety Training, or Fire Safety and Evacuation Training. For more information about these trainings or to contact EHSRM to request a training, please visit the EHSRM webpage and select the “Training” tab in the menu.

    For student employees, Texas State offers coverage for on-the-job injuries that occur during employment and result in damage or harm to the body. EHSRM manages the Workers’ Compensation program and serves as the primary point of contact for coordinating payment medical treatment and lost wages for employees if they become injured on the job.

    EHSRM is also responsible for conducting Safety Hazard Assessments and Incident Assessments. If you encounter an unsafe condition, hazard, or any other safety concern on campus, please submit a Safety Hazard Report online through our website using the link above. If you are a non-employee and have been injured while on campus, please submit an Incident Report online through our website using the link above. EHSRM staff will complete an assessment using the information provided to determine the most appropriate method for mitigating the issue.

    To stay up to date on EHSRM information, please follow us on Facebook at facebook.com/TXSTEHSRM.

  • financialaid.txstate.edu
    J.C. Kellam Building Room 240
    financialaid@txstate.edu
    512.245.2315

    Texas State makes every effort to help students who need assistance in paying for the cost of their education. Interested students should contact Financial Aid and Scholarships or visit the office’s website to view the types of assistance that are available.

    Federal and State Aid Programs
    Texas State participates in both federal and state financial aid programs. Students with sufficient financial need can benefit from such grants as the Federal Pell Grant, Federal Supplemental Educational Opportunity Grant, TEACH Grant, Iraq-Afghanistan Service Grant, TEXAS Grant, Texas State Tuition Grant and Texas Public Educational Grant. Aid can come in the form of grants, work-study, student and parent loans, and scholarships.

    Applying for Financial Aid
    To apply for financial aid, a student must complete and submit the Free Application for Federal Student Aid (FAFSA) online at fafsa.ed.gov and include the Texas State University school code – 003615.

    Deadlines

    • January 15 is the priority date for filing a FAFSA for the upcoming academic year (fall and spring). If the deadline is missed, a student may still apply and receive some forms of assistance such as the Pell Grant and student loans.
    • March 1 is the priority deadline for filing the separate summer financial aid application prior to the upcoming summer semester. This separate summer application, which can be found online at financialaid.txstate.edu, is in addition to filing the appropriate year’s FAFSA.

    For scholarship deadline information, visit financialaid.txstate.edu/scholarships.

    Satisfactory Academic Progress Requirements
    Federal regulations require students to meet certain minimum academic standards in order to remain eligible for financial assistance.

    The requirements are that a student:

    • maintain a minimum cumulative Texas State GPA
    • complete at least 67 percent of all course work
    • not exceed a maximum limit of attempted hours toward their degree

    Additional program-specific requirements also exist. View these SAP criteria in more detail at financialaid.txstate.edu by selecting the Undergraduate Aid or Graduate Aid from the dropdown menu and then Maintain My Eligibility.

    Courses Counting
    The federal government requires that a student’s aid eligibility only be based on those courses that count toward the completion of the student’s degree. So to be considered a full-time student for financial aid purposes, a student would want to enroll in 12 credit hours as an undergraduate (or 9 credit hours as a graduate) that count toward their degree. Remember, to be eligible for most financial aid, a student only needs to be enrolled at least half-time (6 hours for undergraduates and 5 hours for graduates). For more details, visit financialaid.txstate.edu, select Undergraduate Aid or Graduate Aid from the dropdown menu and then Receive My Aid.

    Alternative Loan Resources
    For information on alternative loans, visit financialaid.txstate.edu, select the Undergraduate Aid or Graduate Aid from the dropdown menu and then Types of Aid.

    Official Withdrawals and Financial Aid
    If a student withdraws or is expelled from the university on or prior to the 60-percent point of the semester, the student is required to repay any unearned portion of federal Title IV aid. For more details, visit financialaid.txstate.edu, select the Undergraduate Aid or Graduate Aid from the dropdown menu and then Withdrawing & Attendance.

    Unofficial Withdrawals and Financial Aid
    If a student is a federal financial aid recipient and fails to receive earned grades (e.g., all U’s, all I’s or a combination of all U’s, W’s or I’s) in courses that span the entire period the student is scheduled to complete during a semester, the student is considered to have unofficially withdrawn from the university. As a result, a federal withdrawal calculation must be performed to determine the amount of Title IV funds that the student must repay. For more details, visit financialaid.txstate.edu, select the Undergraduate Aid or Graduate Aid from the dropdown menu and then Withdrawing & Attendance.

    Non-Attendance and Financial Aid
    If the student is a Pell Grant, Iraq-Afghanistan Service Grant (IASG) or TEACH Grant recipient, federal regulations require the student to have begun attending the courses for which the student is enrolled and receiving these grants. If on the census date roster (e.g., 12th class day of each fall and spring semester) the student is reflected as not attending a course, the student is assumed (for financial aid purposes) not to have begun attendance for that course. The student’s grant will then be adjusted or cancelled based on the courses the student has actually begun attending. If the student is receiving any other forms of federal or state financial aid, this aid may also require adjustment due to the revised enrollment status. For more details, visit financialaid.txstate.edu, select Undergraduate Aid or Graduate Aid from the dropdown menu and then Withdrawing and Attendance.

    To Withdraw
    The student must submit the Online University Withdrawal form available on the University Registrar’s Office website. Financial aid recipients should speak with a Financial Aid and Scholarships representative before the withdrawal is processed. The withdrawal date is defined as the date on which a student first indicates his or her intent to withdraw.

  • auxiliaryservices.txstate.edu/idservices
    LBJ Student Center 2-9.1
    512.245.2297
    24-hour lost card management: get.cbord.com/txstate
    idservices@txstate.edu

    A student’s BobcatCard, issued by ID Services, serves as the official Texas State ID, meal card, residence hall access card, entrance to athletic events, and library card. In addition, the card can also be used for Bobcat Buck$ and as a Wells Fargo debit card if linked to a Wells Fargo account.

    Important information about the BobcatCard:

    • Cards should be kept away from magnets, cellphones, wireless chargers and automobile key fobs that lock/unlock the doors or remote-start the car. A magnet can easily destroy the encoded information on the card.
    • The card should not be bent, folded or sat on, and it should not be exposed to excessive heat or run through the clothes washer or dryer. These are all considered damage to the card.
    • Students should not attach stickers to the card, pass it through any other system or otherwise mutilate it. Do not punch a hole in the card. These are all considered damage to the card.
    • There is a replacement charge for damaged, altered or defaced cards.
    • Students should carry their BobcatCard at all times. Card readers at each checker station on campus will scan the card to permit or deny transactions. No one will be admitted to the dining halls without either presenting a meal-eligible Texas State BobcatCard or purchasing a meal. 
    • If the BobcatCard is linked to a Wells Fargo checking account, it can be used as an ATM card. Have your card linked to an eligible account at the Wells Fargo branch in the LBJ Student Center. 
    • The photo on the BobcatCard should be a true representation of the student for identification purposes. Students will be asked to remove caps and sunglasses for the picture. There are no head coverings, sunglasses or anything blocking all or part of the face allowed. You may be asked to remove glasses due to glare in the photo.

    An ID service fee is collected from every student each semester. The fee is used to support the ID Services office and for expansions and maintenance of the BobcatCard program. This fee does not cover a replacement card each semester.

    Any misuse or misrepresentation of any university-issued card will result in disciplinary and/or legal action.

    Bobcat Buck$
    Students must have a BobcatCard to use Bobcat Buck$, a prepaid declining-balance account. Bobcat Buck$ can be purchased and loaded onto the BobcatCard via the link on the ID Services website or directly at get.cbord.com/txstate. BobcatBuck$ do not expire and can be used at on- and off-campus locations, including restaurants, stores and other service providers.

    Bobcat Buck$ are refundable only upon graduation, termination, withdrawal, separation or transfer and when the account balance is $17 or more. A $15 administrative fee is charged for all refund requests. To request a refund, submit a written request to ID Services. It is the student’s responsibility to read and understand the terms and conditions prior to purchasing Bobcat Buck$.

    Rollover Meal Plan Policy
    Go to auxiliaryservices.txstate.edu/services/dining/rollovermeals to view the rollover policies.

    Door Access
    Students must use the BobcatCard to open doors controlled by a proximity reader.

    Students who have trouble obtaining access to a residence hall should contact the hall director. 

    Students who use a correct card that fails to function for access to their residence hall or academic building should call Ingress Management Services at 512.245.7656.

    Lost Cards
    Students can report a lost BobcatCard immediately by using their NetID and password to log in at get.cbord.com/txstate. This will deactivate the card, preventing any further use, and if the card is found it CANNOT be reactivated. For lost BobcatCards linked to a Wells Fargo checking account, students should call 800.869.3557 or visit a Wells Fargo branch immediately. 

    A lost card needs to be replaced by visiting ID Services to purchase a replacement ID. There is a replacement card fee, which must be paid at the time of replacement.

    Office hours are 8 a.m. – 5 p.m. Monday – Friday. 

    After Business Hours or on Weekends:
    For meal access see the Food Service Manager. For Residence Hall access, contact Ingress Management Services at 512.245.7656 for admittance.
    For other reader-controlled doors, contact the department; and for eligibility in other areas, contact the area manager.

    There is a replacement charge for each card replaced, regardless of reason. 

    The university is not responsible for any loss or expense resulting from the loss, theft, damage or misuse of the cards.

  • https://inclusion.txstate.edu/students/
    LBJ Student Center 2-2.1
    512.245.2278
    Twitter Account

    Institutional Inclusive Excellence - Student Initiatives (IIE-SI) provides academic, cultural, and personal support for underrepresented students for purposes of degree completion and leadership in a culturally diverse and global society. While our services are for all students, a primary focus for departmental services and programs is serving underrepresented and underserved communities. IIE-SI strives to engage students in cultural awareness and social justice perspectives, as well as provide an inclusive environment where all students feel connected and experience a sense of belonging.

    In collaboration with Student Affairs offices, IIE-SI staff members provide identity-based programs in conjunction with culturally sensitive academic, personal, social, financial, and career advising. The department also assists in the support of retention initiatives for first-generation students and underrepresented groups through coordinated efforts with various university programs, departments, and student organizations.

  • www.international.txstate.edu
    Thornton International House
    512.245.7966
    international@txstate.edu

    The mission of International Student and Scholar Services is to support the comprehensive internationalization goals of Texas State University and assists the university in developing and maintaining an internationally diverse student body, faculty and staff by:

    • Serving as immigration and cultural advisors to international students and scholars advocating on their behalf, and providing services and information that facilitate their cultural adjustment, social integration, retention and success.
    • Assisting the university at large and international students, scholars, alumni, faculty and staff in particular, in complying with various governmental policies and regulations.
    • Contributing to the research and teaching mission of the university by assisting with employment authorization for distinguished international scholars, faculty and staff.
    • Promoting global awareness and internationalization at the university by administering international programming through hosting and sponsoring internationally minded events.

    International Student and Scholar Services promotes cultural events throughout the year, such as International Student Welcome Social, Lunar New Year, Nowruz, Diwali, International Education Week and more. To learn more about international events and programs on campus please visit: international.txstate.edu/events.

  • itac.txstate.edu
    San Marcos: Alkek Library, first floor
    Round Rock: Avery 302
    512.245.ITAC (4822)

    The Division of Information Technology provides secure, robust, and cost-effective information technologies to Texas State. The division supports critical technological functions including academic instruction, administration, student services, research activities, human resources, and financial services. It delivers secure telephone, computing, and online access. The IT Assistance Center (ITAC) provides customer-focused technical support and training to assure optimal use of information technology.

    ITAC provides the university community with an effective, primary point of contact for timely and consistent response to computing and information technology-related inquiries. ITAC is a one-stop-shop for technology-related needs and questions.

    There are several ways to get technical support:

  • leadership.dos.txstate.edu
    512.245.LEAD (5323)
    leadershipinstitute@txstate.edu
    Twitter Account (@txstleadership)

    The Leadership Institute is committed to enhancing leadership development programs at Texas State by creating a supportive environment that assists students in becoming transformational leaders. The purpose of the Institute is to bring students together to learn leadership skills, engage in activities that foster ethical behavior, build an inclusive community, demonstrate social responsibility and inspire a commitment to excellence. 

    The Leadership Institute will:

    • serve as a clearinghouse of information regarding leadership opportunities at Texas State
    • provide a variety of leadership development opportunities within a tiered structure for incoming students, established sophomore/junior leaders and highly experienced junior/senior leaders
    • collaborate with departments within and outside the Division of Student Affairs in order to deliver experiential learning opportunities

    The Institute offers students opportunities to participate in numerous community and co-curricular activities while building relationships and developing leadership skills through a variety of interactive, energizing and unique experiences. Programs for emerging, established and advanced student leaders include the Leadership Workshop Series; Leadership Film Series; LeaderShape®-Institute; the Texas State Leadership Capstone Program: Step Forward, Give Back; and Pathfinder: Texas State Emerging Leaders Program. The Institute’s core values are excellence, integrity and ethics, social responsibility, empowerment, inclusivity and civic engagement.

    One of the Institute’s major events is the Leadership Institute Annual Conference, which is held each spring and is based on the Common Experience theme for the academic year. The conference brings students from various backgrounds together to learn leadership skills, engage in values-based activities that foster personal leadership development, build a unified community, cultivate social responsibility and inspire students to adopt a new way of life while expanding their leadership abilities.

  • reslife.txstate.edu/OffCampusLiving
    Department of Housing and Residential Life
    515 N. Comanche Street
    512.245.5595
    offcampusliving@txstate.edu

    Off-Campus Living (OCL) provides programs and opportunities for Texas State students to become more aware of resources and events both on and off campus, including: 

    • Individual consultation with OCL staff for students Interested in learning more about available off-campus housing options
    • Presentations throughout the year about how to successfully manage living off-campus
    • Two large off-campus housing fairs (one each semester) to showcase various off-campus apartment complexes
    • Guide to Living Off-Campus resource book (San Marcos and Round Rock versions
  • health.txstate.edu/pt/physical-therapy-clinic
    Willow Hall, Room 033
    512.716.2639

    The Physical Therapy Clinic is the professional clinical facility of the Doctor of Physical Therapy Program. Located on the lower level of Willow Hall on the Texas State University Round Rock Campus, the clinic stresses a holistic approach, combining academics with clinical practice. The clinic is equipped to provide physical therapy intervention to all orthopedic and neurological conditions.

    The Texas Physical Therapy Practice Act allows direct access to treatment for 10 consecutive business days without referral. Continuation of intervention following the allotted period requires a referral from an MD, DC, or DDS. The clinic is open Monday through Friday in the afternoons during the fall and spring academic semesters. Students can call 512.716.2639 to make an appointment.

  • https://www.lbjsc.txstate.edu/services/PALM.html
    https://www.lbjsc.txstate.edu/Find-Your-Way/info-desk.html
    LBJ Student Center 4-1.6A
    512.245.8295
    512.245.8686 (Info Desk)

    The Planning, Assessment, Leadership and Marketing Office, as part of the LBJ Student Center, provides support for the programs and services of the LBJ Student Center in the areas of strategic planning, program and service assessment, departmental organization leadership development, student staff professional development, and departmental and student organizational marketing and promotions. The Texas State Information Desk provides campus-wide information, rental lockers and outreach services for the LBJ Student Center and campus community.

    The student organization leadership and student staff professional development program complements the collegiate experience by empowering students through opportunities, resources and meaningful involvement. It promotes self-discovery, social justice and ethical leadership to develop competent global leaders who serve our communities effectively.

  • auxiliaryservices.txstate.edu/printmail
    1727 Ranch Road 12
    printshop@txstate.edu | 512.245.2601
    mailservices@txstate.edu | 512.245.2293
    copycats@txstate.edu | 512.245.2684

    Print and Mail Services is a full-service printing and mailing facility. The main office is located one mile west of campus on Ranch Road 12.

    The University Print Shop is the official source for all University stationary, business cards, business reply envelopes, as well as window and regular departmental envelopes. In addition to printing the official Texas State University letterhead, the print shop offers a wide array of printing services, including:

    • Wide format printing (up to 54" wide)
    • Floor decals
    • Brochures/Programs
    • Variable data for personalized printing
    • NCR duplicate forms
    • Yard/A-frame signage

    Mail Services is responsible for picking up, sorting, and delivering departmental campus mail. The following services are available through Texas State University Mail services:

    • Meter Mail
    • Pre-sorted First-Class letter mail
    • UPS Shipping (outgoing, not incoming)
    • Inserting and sealing for mail out projects
    • First-Class stamps (individual, books, or rolls)
    • USPS mailing and shipping
    • DHL (available for specialized request)

    Mail Services is NOT responsible for the following services:

    • Residence Hall mail
    • Fed-Ex
    • Inbound UPS

    Copy Cats/duplicating services is our on campus quick copy center. It is located downstairs in the Nueces Building. Copy Cats offers a convenient location for the following services:

    • Report and presentation printing for class projects
    • Bindery including coil, spiral, comb and staples
    • Lamination
    • Postage
    • Fax services
    • Notary services
    • Resume printing

    Please see our online ordering system for a full list of services and easy ordering options: https://txstate.webdeskprint.com/PSP/app/PSP_Start.asp.

  • recycling.facilities.txstate.edu
    Recycling Center
    512.245.7733
    das23@txstate.edu

    Texas State’s recycling program encourages students, faculty and staff to support their efforts to preserve the environment. Recycling containers for mixed paper and single stream recycling which includes plastics 1-7, aluminum, glass, and tin cans are located in most residence halls, academic facilities and administrative buildings. Mixed paper may include newspaper, magazines, colored paper, books (hardcover and softcover), junk mail, as well as most other types of paper. Outdoor recycling containers for single stream are located throughout campus.

    The recycling program also captures old corrugated cardboard (OCC) if it is broken down and stacked beside all recycling containers. Additional efforts to capture OCC are encouraged during student move-in for the fall semester. During move-in, tons of OCC is generated by students moving in, and we need to divert it from entering our waste stream by recycling it.

    The Recycling Center is located at 602 Moore St., at the entrance to the Glade Theatre. For questions, contact David Sambrano at 512.245.7733. Information on recycling container locations is available upon request.

  • registrar.txstate.edu
    J.C. Kellam, First Floor
    512.245.2367
    registrar@txstate.edu

    The Office of the University Registrar is responsible for maintaining student academic records, the creation of the schedule of classes, registration, enrollment and degree verifications, final grades as well as official transcript requests. The Office of Veterans Affairs, NCAA Athletics Certification Office and the DegreeWorks System Office also are within the Office of the University Registrar.

  • vpsa.txstate.edu/roundrock
    Avery Building 265
    512.716.4347

    Student Affairs Round Rock is an extension office of the Division of Student Affairs.  The office serves as a resource for student events and student services at the Round Rock Campus. Cross-divisional collaboration also occurs with Academic Affairs; Alumni Association; Institutional Inclusive Excellence-Student Initiatives; The Graduate College; and Veterans and Military Connected Students.

    supports students and student affairs departments at the Round Rock Campus.

  • health.txstate.edu/slhclinic
    Willow Hall, Room 110
    512.716.2600

    The Speech-Language-Hearing Clinic is the professional training clinical facility of the Department of Communication Disorders. The clinic offers services at the San Marcos campus and the Round Rock campus. The Speech-Language-Hearing Clinic specializes in the evaluation and treatment of children and adults (including bilingual individuals or monolingual speakers of languages other than English) with speech, voice, fluency, language, literacy and hearing problems. Foreign accent modification training is offered, as well as hearing tests and hearing aid services.

    Graduate student clinicians provide services under the direct supervision of clinical faculty members at the Round Rock clinic location. Supervising clinical faculty members are state licensed and nationally certified speech-language pathologists or audiologists. Self-referrals are accepted as well as referrals from physicians, government agencies, members of the Texas State community and schools in the Central Texas region.

    The clinic is open 8 a.m. – 5 p.m. Monday – Friday during the academic semesters, including the summer. San Marcos clinic hours of operation may vary. Fees are charged for all services unless the clinic director has approved an alternative arrangement.

    Call 512.716.2600 to make an appointment for both locations or to receive more information on services offered.

  • dos.txstate.edu/services/emergency
    LBJ Student Center 5-9.1
    512.245.2124

    The Dean of Students Office provides emergency services for students who experience emergencies like severe illnesses, family deaths and natural disasters. Emergency services include notifying professors about absences caused by emergencies, helping with enrollment issues affected by emergencies and providing limited financial assistance for students to overcome emergency situations. 

  • healthcenter.txstate.edu
    Appointments/After-Hours Nurse Advice Line: 512.245.2161
    Pharmacy: 512.245.3590
    General Information: 512.245.2161
    Health Promotion Services: 512.245.2161

    The Student Health Centers in San Marcos (SM), Thorpe Lane (TL) and Round Rock (RR) provide the following services:

    • primary healthcare by appointment (SM, TL, and RR)
    • women’s healthcare, including annual exams, Pap smears, IUDs, and Nexplanon by appointment (SM and RR)
    • sports medicine by appointment (SM and TL)
    • urgent medical problems (seen immediately) (SM)
    • psychiatric services by referral (SM)
    • travel health consultation (SM)
    • immunizations and allergy injections (SM)
    • lab tests (SM, TL, and RR)
    • X-rays (SM and TL)
    • over-the-counter drugs at the pharmacy (SM)
    • health promotion services (SM and RR)

    Locations
    Student Health Center — San Marcos Campus
    298 Student Center Drive | San Marcos, TX 78666

    Student Health Center — Thorpe Lane
    1347 Thorpe Lane | San Marcos, TX 78666

    Student Health Center — Round Rock Campus
    School of Nursing Bldg., Suite 116
    1555 University Blvd. | Round Rock, TX 78665

    Patient parking is available at the San Marcos and Thorpe Lane locations.

    Hours of Operation
    Student Health Center — San Marcos
    8 a.m. – 5 p.m. Monday, Wednesday and Friday
    9 a.m. – 6 p.m. Tuesday and Thursday

    Summer hours:
    8 a.m. – 5 p.m. Monday, Wednesday and Friday
    9 a.m. – 5 p.m. Tuesday and Thursday

    Student Health Center — Thorpe Lane
    7:30 a.m. – 12 p.m. and 1 p.m. –  5 p.m. Monday, Wednesday and Friday
    9 a.m. – 12 p.m. and 1 p.m. –  5 p.m. Tuesday and Thursday

    Student Health Center — Round Rock
    9 a.m. – noon and 1 – 5 p.m. Monday, Wednesday and Friday

    Eligibility for Services
    Registered students are eligible for services during the semester in which they are enrolled at Texas State. Students may access Student Health Center services for one semester after graduation or after the semester in which they were last registered.

    Medical Staff
    The Student Health Center has a variety of healthcare professionals, including full-time physicians, nurse practitioners, nurses, laboratory staff and pharmacists. Staff members also can help students locate other campus and community resources.

    Health Insurance and Payment for Services
    Students can access healthcare services regardless of insurance status. The Student Health Center accepts private insurance and is in-network with many plans. Check healthcenter.txstate.edu for a list of in-network plans. Students who are out-of-network or have no insurance receive discounts for services to ensure access to affordable care. Nominal charges are assessed for office visits, lab tests, X-rays, medications, immunizations, allergy injections and other services. Payment for services is due at the time treatment is rendered. The Student Health Center-San Marcos and Student Health Center Round Rock accept cash, checks, and credit cards. The Student Health Center Thorpe Lane does not collect payment on site; instead students are billed.

    Student Health Insurance
    All students are strongly encouraged to have some form of health insurance. A student health insurance plan is available for students that provides coverage for preventive care, injuries, illness, emergency room visits, hospitalizations and prescriptions (some limitations apply). The student health insurance plan is available to Texas State students that are enrolled full-time during open enrollment periods. Students must meet the minimum credit hours enrolled and maintained to be eligible to enroll in the health plan. For more information or to enroll, visit healthcenter.txstate.edu.

    International Students (Health Insurance Requirement)
    All enrolled international students on non-immigrant F-1 and J-1 visas are required by university policy to have health insurance coverage while enrolled in classes at Texas State University. Acceptable proof of coverage is limited to (1) the university-endorsed student health insurance plan, (2) government-sponsored plan, or (3) U.S. employer-sponsored plan.

    • International students will be required to purchase the student health insurance plan endorsed by the university.
    • Only students with employer or government-sponsored health insurance plans will be considered for insurance waivers.  

    Detailed information on how to purchase the health insurance or submit documents to request an insurance waiver will be sent to international students by the International Student and Scholar Services (ISSS). This information is available on the International Student and Scholar Services website: www.international.txstate.edu/current/Health-insurance-.

    International students will be able to purchase the health insurance online during open enrollment periods. The health insurance may be purchased on an annual basis or by semester. The health insurance plan must be purchased, or an insurance waiver approved, prior to the start of classes each semester.

    Should you have any questions about the international student health insurance requirement, you may contact the International Student and Scholar Services at intlhealth@txstate.edu.

    IMPORTANT:  Students will receive notices about the health insurance requirement through their Bobcatmail account. 

    Entering Students
    State law requires all new students up to age 21 entering a public, private or independent institution of higher education in Texas to provide proof of immunization for bacterial meningitis. The vaccination must have been received within the previous five years prior to enrollment and at least 10 days before the start of classes. Students will not be able to register for classes until this requirement is met. Students will be notified by email if they are required to provide this documentation. Step-by-step instructions on how to upload the documents, information about exemptions and where to get the meningitis vaccination can be found on the Admissions website (admissions.txstate.edu).

    In addition to the recommended childhood immunizations, it is also recommended that students have two doses of measles (MMR) vaccine, a tetanus shot including diphtheria and acellular pertussis (Tdap) within the last 10 years and two doses of a varicella vaccine if the student has never had chicken pox. Hepatitis B vaccination is recommended for college students. Human Papillomavirus (HPV) vaccine is recommended for unvaccinated women up to 26 years of age and men up to 21 years of age. Most of these vaccinations are available at the Student Health Center. Testing for infectious tuberculosis (TB) is recommended for students in areas where TB is prevalent, such as Southeast Asia, Africa, the Eastern Mediterranean and Russia.

    Confidentiality
    All medical information is confidential and cannot be released to anyone, including parents, except as required by law or with the student’s prior written consent.

    Class Excuses
    Student Health Center medical staff members do not write class excuses for illness or injury. In those situations where a student’s future activity or class attendance may need to be limited for medical reasons, a medical
    note may be written at the discretion of the medical staff.

    Health Promotion Services
    Health Promotion Services strives to help students succeed academically and personally by promoting healthy lifestyles and creating a healthy campus environment at Texas State. The prevention and educational services offered address a variety of health issues including violence, nutrition, stress and time management, sexual health, mental health and alcohol, tobacco and other drug use. Services include educational materials, outreach presentations, special events and health consulting. The health promotion team consists of professionally trained health educators, graduate assistants, peer health educators and support staff working together to support the learning mission of the university.

  • dos.txstate.edu/services/student-conduct-and-community-standards
    LBJ Student Center 5-9.1
    512.245.2124

    Student Conduct and Community Standards (Student Conduct) in the Dean of Students Office has primary responsibility for the administration of the student judicial (conduct) system.

    Student Conduct reviews allegations made against students if the allegation involves behavior that may violate the Code of Student Conduct, may be deemed as having the potential to compromise the wellness or safety of any member of the university community, or compromises the integrity of the university’s learning environment. The staff are experienced at handling sensitive issues with respect toward students of all backgrounds, and the Dean of Students Office is a Veteran and DREAMer Friendly, LGBTQIA-Safe Office. For additional information on Student Conduct, visit our website. To schedule an appointment, call 512.245.2124.

  • txstate.edu/slac
    Alkek Library, Suite 411
    512.245.2515

    The Student Learning Assistance Center (SLAC) provides a wide range of academic support programs for the needs of a diverse student population. Whether students are seeking help with course content, study skills, or test preparation, SLAC provides assistance with a walk-in tutoring lab, the Veteran Academic Success Center (VASC), Supplemental Instruction, campus presentations, and online services.

    Texas State students can take advantage of tutoring services by visiting SLAC’s Learning Lab. The Learning Lab provides academic assistance in business courses such as accounting, economics, and finance; sciences such as physics, biology, and chemistry; English and writing; statistics; computer information systems; history; philosophy; languages such as Spanish; and a number of math courses.

    Also available through SLAC Lab is its Veteran Academic Success Center (VASC), a holistic tutoring and guiding initiative supporting student veterans, military-connected students, and those utilizing veteran educational benefits. VASC staff members are veterans and military-connected students whose successful transition to college inspires a willingness to assist others in the military-connected community by addressing needs ranging from academic to therapeutic.

    The Learning Lab also has study materials and handouts covering a wide range of topics and levels, from correcting comma splices to preparing for graduate school. Students may visit SLAC for assistance in preparing for admissions tests for graduate (GRE), law (LSAT), and business (GMAT) schools.

    Supplemental Instruction, a nontraditional approach to collaborative learning, provides structured group study for students in historically challenging courses ranging from the liberal arts to science and math-based courses. Supplemental Instruction leaders act as role models and facilitate multiple study sessions per week in order to assist students not only with course content but also with the development of positive study skills and habits.

    SLAC staff members continually foster outreach in the campus community by providing presentations on topics such as test taking and anxiety, learning preferences, time management, and college note taking. Upon request, SLAC staff will design specialized programs about study skills and academic improvement to fit the needs of a campus club, organization, or professor.

    In addition, SLAC works to facilitate the College Note Taking session of Bobcat Preview by showing incoming students proper techniques and giving tips for successfully navigating a college lecture.

    SLAC also provides Texas State students with a number of online resources. By visiting txstate.edu/slac, students can access tutoring schedules and hours for the Learning Lab and VASC, the times and locations of Supplemental Instruction sessions, information regarding becoming a lab tutor or SI leader, content area handouts, and test preparation materials. SLAC also maintains an Online Writing Lab (OWL), providing writing assistance in an electronic format.

  • dos.txstate.edu/services/Ombuds-Services
    LBJ Student Center 5-9.1
    512.245.2124

    The Dean of Students Office provides ombuds services to assist currently enrolled students in addressing university related concerns (e.g., university instructor/professor, employer challenges, etc.) utilizing applicable university policies, procedures, rules, or best practices. The Dean of Students Office also makes referrals to other campus departments or offices when necessary.

    To use this service, students must complete the online Intake Form located at dos.txstate.edu/services/Ombuds-Services.

  • txstate.edu/temc
    testingcenter@txstate.edu
    San Marcos Campus: Lower Commons Hall / 512-245-2276
    Round Rock Campus: Avery Building, Room 209 / 512-716-4020

    The Testing, Evaluation, and Measurement Center (TEMC) is composed of four offices that offer a variety of services at Texas State University’s San Marcos and Round Rock campuses: Testing Lab Services; the Academic Testing for Students with Disabilities (ATSD) office; Scanning Services; and, the Testing Center, Round Rock (TCRR).

    The Testing Lab in San Marcos and Testing Center, Round Rock administer various tests, including:

    • CLEP exams and departmental exams-for-credit
    • TSI Assessment
    • TEAS Pre-Nursing Assessment
    • Proctored exam service for distance learning courses
    • Texas State make-up exams (standard fee applies)
    • Vocational certification exam from Scantron, TCEQ, and NOCTI

    The TEMC reports credit to the Office of the University Registrar for students who have credit-eligible scores (e.g., CLEP scores high enough to earn credit for one or more courses). Students are responsible for ensuring that their credit is posted to their transcripts

    The office of Academic Testing for Students with Disabilities (ATSD) and Testing Center, Round Rock (TCRR) serve the need of testing students who are registered with the Office of Disability Services and receive accommodations during testing.

    The TEMC also supports faculty seeking our scanning services and works with students, parents, faculty, and department administration to fulfill all phone and in-person requests.

    For detailed information on all TEMC services, please visit the TEMC website, email or call.

  • police.txstate.edu
    Nueces Building
    615 N. LBJ Drive

    Emergencies: 911
    Non-emergency: 512.245.2805

    TXST UPD is a law enforcement agency that operates 24 hours a day, 7 days a week, 365 days a year. As the University’s principal provider of safety and security for students, faculty, staff, and visitors; a portion of UPD’s mission is to facilitate a safe and inclusive learning and working environment by providing a high level of safety and professionalism. UPD employs police officers licensed by the state of Texas; these officers provide high visibility vehicle, bicycle and foot patrol on the campus.

    UPD offers a variety of in-person civilian training for the University community. These programs include personal safety, alcohol awareness, Civilian Response to Active Shooter Events (CRASE), identity theft prevention, and workplace violence. More information about these programs can be found on the UPD website under Programs and Services.

    UPD has a unit comprised of non-commissioned public service officers responsible for locking assigned buildings on schedule, checking campus to insure doors are secured, responding to fire alarms, and aiding police officers as directed to perform non-law enforcement functions.

  • Campus Office: Academic Services Building North, Suite 305
    512.245.3625 | 877.445.3625
    San Marcos Office: 1901-A Dutton
    512.396.7930 | 800.687.8442

    Contact Email:
    Carlette “Carly” Castro Carlette.Castro@twc.state.tx.us (Counselor)
    Kelsey Gonzales Kelsey.Gonzales@twc.state.tx.us (Assistant)

    The Texas Workforce Solutions – VRS is a state agency that assists individuals with disabilities by providing a variety of services to them as they enter employment or return to work. For students with disabilities, TWS-VRS may assist students in their quest to earn a degree and enhance their employability.

    TWS-VRS can assist people with a range of disabilities, including physical and orthopedic impairments, mental health disabilities, Neurodevelopmental disabilities such as Autism ADD/ADHD and other Learning disabilities, diabetes, deaf and hearing impairments, speech/language impairments, and many other disabilities not listed here.

    Services may include but are not limited to:

    • Assessment of disability, including a review of existing records that document a disability or provision of a psychological evaluation or medical evaluation to document the disability
    • Vocational counseling and guidance/Career Exploration
    • Assistance in obtaining accommodations and other supportive services
    • Understanding your disability, and what type of accommodations may be available to you in the school and the workplace
    • Disability disclosure-when and how to disclose in the workplace
    • Assistive devices such as artificial limbs, braces, glasses and hearing aids
    • Limited financial assistance for tuition and nonrefundable required fees, and some limited financial assistance for required books and supplies
    • Medical including physical and speech therapy, based on financial need
    • Interpreter services for the deaf
    • Individual and group social skills training

    These services are based on meeting eligibility criteria and economic need, as determined on an individual basis by a TWS-VRS counselor. There is no charge to apply for TWS-VRS services. Pending a review of financial information, students may be subject to participate in the costs of certain approved services.

    The existence of a disability does not automatically mean an individual is eligible for TWS-VRS services; the disability must be a barrier to obtaining or maintaining employment, or in the case of students, progressing toward completion of their degrees, to be followed by employment in their chosen fields.

  • va.txstate.edu
    J.C. Kellam, Suite 105
    512.245.2641
    veteransaffairs@txstate.edu

    The Office of Veterans Affairs provides educational benefits processing for military-connected Texas State students who qualify for either GI Bill® benefits or the Hazlewood Exemption.

    The office processes initial applications and subsequent certifications for educational benefits. All students receiving benefits must complete an online VA certification request each enrollment period to have course work approved for certification. This application is located on the main page of va.txstate.edu.

    Note for Disabled Veterans: As outlined in VCS Act 6675a-53, vehicles transporting disabled veterans and displaying state DV license plates are exempt from parking fees. Verification of these plates must first be presented to Parking Services.

    GI Bill® is a registered trademark of the U.S. Department of Veterans Affairs (VA). More information about education benefits offered by VA is available at the official U.S. government website at https://www.benefits.va.gov/gibill.

  • writingcenter.txstate.edu
    San Marcos: Ground Floor ASBN, 512.245.3018
    Round Rock: Avery 203
    Zoom id: 320 074 571

    Trained consultants offer 25- or 50-minute one-on-one sessions to develop all Bobcats - freshman to faculty - on most types of writing in all disciplines and genres, application materials, and creative writing.

    The University Writing Center also offers veteran-to-veteran consultations

    HOURS:

    Long semesters, San Marcos and Zoom
    10 AM – 7 PM Monday – Wednesday
    10 AM – 6 PM Thursday
    11 AM – 4 PM Friday

    Summers, San Marcos and Zoom
    10 AM – 4 PM Monday

    Round Rock hours vary by semester and can be found at rrc.writingcenter.txstate.edu.

    Book individualized or group appointments at writingcenter.txstate.edu. Also, see the staff information page for majors and specialties and a list of upcoming workshops and events.