J.C. Kellam, Room 980
The Office of the Vice President for Student Affairs supervises the following student services:
- Campus Recreation
- Career Services
- Counseling Center
- Dean of Students Office
- Department of Housing and Residential Life
- Disability Services
- LBJ Student Center
- Retention Management and Planning
- Student Diversity and Inclusion
- Student Health Center
LBJ Student Center 5-9.1
The Dean of Students Office consists of:
- Alcohol and Drug Compliance Services
- Attorney for Students
- Fraternity and Sorority Life
- Fraternity and Sorority Life Programming Board
- Leadership Institute
- Ombuds Services
- Student Emergency Services
- Student Foundation
- Student Government
- Student Leadership Board
- Student Conduct and Community Standards
The Dean of Students Office provides the following services:
- acts as a clearinghouse to refer students, parents or other university community members to appropriate campus offices when necessary
- assists students during family or personal emergencies
- receives university-related complaints from students and provides a student ombudsperson to assist students with achieving resolutions to university-related complaints
- develops and implements leadership development opportunities for Texas State students
- notifies faculty in cases of student absences for family or student medical emergencies
- provides notary services for currently enrolled Texas State students
- provides disciplinary good standing information following appropriate FERPA guidelines (e.g., federal jobs, study abroad, university applications for certain programs, etc.)
- works with university officials and families in the case of a student death
- coordinates the Behavior Assessment Team
- publishes the official Texas State student handbook
- oversees eight chartered student organizations that foster the pride and traditions of Texas State University
The Bobcat Bond Mentoring Program is a student service provided by the Retention Management and Planning Office. The program matches students (second-year, continuing, and transfer) with faculty, staff or upper-division students. A mentoring relationship provides students with a human face they can connect with at a large institution. A mentor is an advisor, guide and friend. Mentors can help new students set goals, refer them to campus resources and introduce them to people on campus.
The Bobcat Bond Mentoring Program gives students opportunities to have a successful collegiate career and supports students through academic and social activities. Students register through an online application at studentsuccess.txstate.edu/programs/bobcatbond/Application. A student can join anytime during the academic year.
Career Services serves as a bridge between students’ college experiences and life after Texas State University. Starting their first year, and continuing beyond graduation, we are here to help students explore who they are, to weigh their options and to pursue their careers. In addition, we will help them to connect their experiences — whether from the classroom, campus activities, on- or off-campus work, study abroad courses,, internships or even graduate school — to their post-graduation goals.
Among our services are:
- Career Planning and Exploration – Career counselors are here to help you research majors, study your options, and plan and implement your professional future.
- Career Advising and Job Search – Career advisors are also available to further discuss the job search, including resumes, cover letters, interview skills and salary negotiations
- Internships and Jobs – In Jobs4Cats, our exclusive job search database, students can find part-time/full-time employment and internship opportunities. Job seekers can also apply for on- and off-campus positions through this online resource.
- Career Programming – Career Services offers a robust array of professional development sessions that are designed to address any point of the job process search by collaborating with employers and faculty members to meet the needs of our students.
- Employer Connections – There are also a wide range of opportunities to research and network with employers, including more than 20 career fairs, dozens of workshops and information sessions, and hundreds of employers interviewing on campus.
Copy Cats offers a broad array of services to the university community, including:
- black-and-white and color copies
- finishing services such as binding, cutting, folding and laminating
- a wide array of paper stocks, including recycled
- mailing services, including postage stamps, U.S. Postal Service drop-off and UPS package drop-off
- notary service
- fax service
- shipping envelopes and supplies
Copy Cats has an internet-accessible order form and offers the convenience of emailing documents directly to email@example.com.
Walk-ins are welcome as well; hours are 8 a.m. – 5 p.m. Monday – Friday.
Copy Cats accepts checks, cash and major credit cards with a valid Texas State ID.
Copy Cats is located downstairs from the Police Department in the Nueces Building, just off the Quad.
The Counseling Center offers services to help students deal with adjustment, personal and psychological concerns that may interfere with their ability to succeed academically.
Services include short-term individual and group counseling, workshops, psychiatric referral, consultation, self-help resources and referral to other professional services in the community. All counseling services are confidential and free to currently enrolled students.
For an initial counseling visit, students can make a consultation appointment by calling or stopping by the Counseling Center on the day an appointment is desired. Students who wish to be seen on the Round Rock Campus can make an appointment by calling the Counseling Center.
San Marcos – Office hours are 8 a.m. – 5 p.m. Monday – Friday.
Round Rock – Office hours vary by semester.
DHRL Administration Building
The Department of Housing and Residential Life (DHRL) provides students with a safe, comfortable and convenient on-campus home while offering opportunities for increased campus involvement, social interaction and academic assistance. DHRL handles all inquiries related to housing options, rates, contracts and change requests. The department also offers information on hall programs, hall government, the Residence Hall Association and DHRL employment opportunities. Housing standards, which outline the policies and regulations for on-campus residents, can be found at reslife.txstate.edu.
The Office of Disability Services (ODS) helps students with disabilities achieve their educational goals and enhance their leadership development by ensuring equal access to all university programs and activities.
The ODS facilitates access to university programs and services in the most integrated setting appropriate. Academic accommodations and support services are provided free of charge for qualified, enrolled Texas State students with documented disabilities. A student must register with the Office of Disability Services and provide disability documentation In order to qualify for disability accommodations and services at Texas State University. Information on how to register with ODS and on requirements for disability documentation is available on the ODS web site or upon request from the ODS.
Specialized support services are based on the individual student’s disability-based needs.
Services available include, but are not limited to:
- special-groups registration for classes
- Alternate format textbooks
- approval of accommodations for academic exams and quizzes
- assistance with accessing adaptive computer equipment
- liaison and advocacy between students, faculty and staff
- referral for tutoring
- disability management counseling
- sign language and oral interpreting
- captioning (speech to text)
- referrals to on- and off-campus resources
Students with disabilities should contact Texas Workforce Solutions – Vocational Rehabilitation Services (formerly DARS) for information on financial assistance at its Texas State office: 512.245.3625.
Students who have concerns or complaints should contact the director of Disability Services at 512.245.3451 or the university ADA coordinator at 512.245.2278.
Texas State makes every effort to help students who need assistance in paying for the cost of their education. Interested students should contact Financial Aid and Scholarships or visit the office’s website to view the types of assistance that are available.
Federal and State Aid Programs
Texas State participates in both federal and state financial aid programs. Students with sufficient financial need can benefit from such grants as the Federal Pell Grant, Federal Supplemental Educational Opportunity Grant, TEACH Grant, Iraq-Afghanistan Service Grant, TEXAS Grant, Texas State Tuition Grant and Texas Public Educational Grant. Aid can come in the form of grants, work-study, student and parent loans, scholarships and other varieties.
Applying for Financial Aid
To apply for financial aid, a student must complete and submit the Free Application for Federal Student Aid (FAFSA) online at fafsa.ed.gov and include the Texas State University school code – 003615.
- January 15 is the priority date for filing a FAFSA for the upcoming academic year (fall and spring). If the deadline is missed, a student may still apply and receive some forms of assistance such as the Pell Grant and student loans.
- March 1 is the priority deadline for filing the separate summer financial aid application prior to the upcoming summer semester. This separate summer application, which can be found online at financialaid.txstate.edu, is in addition to filing the appropriate year’s FAFSA.
For scholarships deadline information, visit financialaid.txstate.edu/scholarships.
Satisfactory Academic Progress Requirements
Federal regulations require students to meet certain minimum academic standards in order to remain eligible for financial assistance.
The requirements are that a student:
- maintain a minimum cumulative Texas State GPA
- complete at least 67 percent of all course work
- not exceed a maximum limit of attempted hours toward their degree
Additional program-specific requirements also exist. View these SAP criteria in more detail at financialaid.txstate.edu by selecting Undergraduate Aid or Graduate Aid from the dropdown menu and then Maintain My Eligibility.
The federal government requires that a student’s aid eligibility only be based on those courses that count toward the completion of the student’s degree. So to be considered a full-time student for financial aid purposes, a student would want to enroll in 12 credit hours as an undergraduate (or 9 credit hours as a graduate) that count toward their degree. Remember, to be eligible for most financial aid, a student only needs to be enrolled at least half-time (6 hours for undergraduates and 5 hours for graduates). For more details, visit financialaid.txstate.edu, select Undergraduate Aid or Graduate Aid from the dropdown menu and then Course Counting.
Alternative Loan Resources
For information on alternative loans, visit financialaid.txstate.edu, select Undergraduate Aid or Graduate Aid from the dropdown menu and then Types of Aid.
Official Withdrawals and Financial Aid
If a student withdraws or is expelled from the university on or prior to the 60-percent point of the semester, the student is required to repay any unearned portion of federal Title IV aid. For more details, visit financialaid.txstate.edu, select Undergraduate Aid or Graduate Aid from the dropdown menu and then Withdrawing & Attendance.
Unofficial Withdrawals and Financial Aid
If a student is a federal financial aid recipient and fails to receive earned grades (e.g., all U’s, all I’s or a combination of all U’s, W’s or I’s) in courses that span the entire period the student is scheduled to complete during a semester, the student is considered to have unofficially withdrawn from the university. As a result, a federal withdrawal calculation must be performed to determine the amount of Title IV funds that the student must repay. For more details, visit financialaid.txstate.edu, select Undergraduate Aid or Graduate Aid from the dropdown menu and then Withdrawing & Attendance.
Non-Attendance and Financial Aid
If the student is a Pell Grant, Iraq-Afghanistan Service Grant (IASG) or TEACH Grant recipient, federal regulations require the student to have begun attending the courses for which the student is enrolled and receiving these grants. If on the census date roster (e.g., 12th class day of each fall and spring semester) the student is reflected as not attending a course, the student is assumed (for financial aid purposes) not to have begun attendance for that course. The student’s grant will then be adjusted or cancelled based on the courses the student has actually begun attending. If the student is receiving any other forms of federal or state financial aid, this aid may also require adjustment due to the revised enrollment status. For more details, visit financialaid.txstate.edu, select Undergraduate Aid or Graduate Aid from the dropdown menu and then Withdrawing and Attendance.
The student must submit the Online University Withdrawal form available on the University Registrar’s Office website. Financial aid recipients should speak with a Financial Aid and Scholarships representative before the withdrawal is processed. The withdrawal date is defined as the date on which a student first indicates his or her intent to withdraw.
A student’s BobcatCard, issued by ID Services, serves as the official Texas State ID, meal card, residence hall access card, entrance to athletic events, and library card. In addition, the card can also be used for Bobcat Buck$ and as a Wells Fargo debit card if linked to a Wells Fargo account.
Important information about the BobcatCard:
- Cards should be kept away from magnets, cellphones and automobile key fobs that lock/unlock the doors or remote-start the car. Transmissions to or from these devices and magnets can destroy the information encoded on the card.
- The card should not be bent, folded or sat on, and it should not be exposed to excessive heat or run through the clothes washer or dryer. These are all considered damage to the card.
- Students should not attach stickers to the card, pass it through any other system or otherwise mutilate it. It should not have a hole punched in it. These are all considered damage to the card.
- There is a replacement charge for damaged, altered or defaced cards.
- Students should carry their BobcatCard at all times. Card readers at each checker station on campus will scan the card to permit or deny transactions. No one will be admitted to the dining halls without either presenting a meal-eligible Texas State BobcatCard or purchasing a meal.
- If the BobcatCard is linked to a Wells Fargo checking account, it can be used as an ATM card. Have your card linked to an eligible account at the Wells Fargo branch in the LBJ Student Center.
- The photo on the BobcatCard should be a true representation of the student for identification purposes. Students will be asked to remove caps and sunglasses for the picture. There are no head coverings, sunglasses or anything blocking all or part of the face allowed. You may be asked to remove glasses due to glare in the photo.
An ID service fee is collected from every student each semester. The fee is used to support the ID Services office and for expansions and maintenance of the BobcatCard program. This fee does not cover a replacement card each semester.
Any misuse or misrepresentation of any university-issued card will result
in disciplinary and/or legal action.
Students must have a BobcatCard to use Bobcat Buck$, a prepaid declining-balance account. Bobcat Buck$ can be purchased and loaded onto the BobcatCard via the link on the ID Services website or directly at get.cbord.com/txstate. BobcatBuck$ do not expire and can be used at on- and off-campus locations, including restaurants, stores and other service providers.
Bobcat Buck$ are refundable only upon graduation, termination, withdrawal, separation or transfer and when the account balance is $17 or more. A $15 administrative fee is charged for all refund requests. To request a refund, submit a written request to ID Services. It is the student’s responsibility to read and understand the terms and conditions prior to purchasing Bobcat Buck$.
Rollover Meal Plan Policy
Go to auxiliaryservices.txstate.edu/services/dining/rollovermeals to view the rollover policies.
Students who use a correct card that fails to function should call University Police Department Access Services at 512.245.7656.
Students must use the BobcatCard to open doors controlled by a proximity reader.
Students who have trouble obtaining access to a residence hall should contact the hall director.
Students can report a lost BobcatCard immediately by using their NetID and password to log in at get.cbord.com/txstate or using the link on the ID Services website. This will deactivate the card, preventing any further use, and if the card is found it CANNOT be reactivated. For lost BobcatCards linked to a Wells Fargo checking account, students should call 800.869.3557 or visit a Wells Fargo branch immediately.
A lost card must be replaced immediately at ID Services. There is a replacement card fee, which must be paid at the time of replacement.
Office hours are 8 a.m. – 5 p.m. Monday – Friday.
After business hours, weekends or holidays: for meal access, see the food service manager; for residence hall access, call 512.245.7656 to reach Access Services; for other reader-controlled doors, contact the department; and for eligibility access in other areas, contact the area manager.
There is a replacement charge for each card replaced, regardless of reason.
The university is not responsible for any loss or expense resulting from the loss, theft, damage or misuse of the cards.
The mission of the International Office is to support the comprehensive internationalization goals of Texas State University and assists the university in developing and maintaining an internationally diverse student body, faculty and staff by:
- Serving as immigration and cultural advisors to international students and scholars, advocating on their behalf, and providing services and information that facilitate their cultural adjustment, social integration, retention and success.
- Assisting the university at large and international students, scholars, alumni, faculty and staff in particular, in complying with various governmental policies and regulations.
- Contributing to the research and teaching mission of the university by assisting with employment authorization for distinguished international scholars, faculty and staff.
- Promoting global awareness and internationalization at the university by administering international programming through hosting and sponsoring internationally minded events.
The International Office promotes cultural events throughout the year, such as International Student Welcome Social, Lunar New Year, Nowruz, Diwali, International Education Week and more. To learn more about international events and programs on campus please visit: international.txstate.edu/events.
San Marcos: Math Computer Science, 2nd Floor
Round Rock: Avery 304
Operating within the Division of Information Technology, Technology Resources (TR) provides secure, robust and cost-effective information technologies to Texas State. TR supports critical technological functions including academic instruction, administration, student services, research activities, human resources and financial services. It delivers secure telephone, computing and online access. TR also provides customer-focused technical support and training to assure optimal use of information technology.
The IT Assistance Center (ITAC) provides the university community with an effective, primary point of contact for timely and consistent response to computing and information technology-related inquiries. ITAC is a one-stop-shop for technology-related needs and questions. ITAC phone and LiveChat support are open 24/7/365!
There are several ways to get technical support:
The Dean of Students Office is committed to enhancing leadership development programs at Texas State by creating a supportive environment that assists students in becoming transformational leaders. The purpose of the Leadership Institute is to bring students together to learn leadership skills, engage in activities that foster ethical behavior, build an inclusive community, demonstrate social responsibility and inspire a commitment to excellence.
The Leadership Institute will:
- serve as a clearinghouse of information regarding leadership opportunities at Texas State
- provide a variety of leadership development opportunities within a tiered structure for incoming students, established sophomore/junior leaders and highly experienced junior/senior leaders
- collaborate with departments within and outside the Division of Student Affairs in order to deliver experiential learning opportunities
The Institute offers students opportunities to participate in numerous community and extracurricular activities while building relationships and developing leadership skills through a variety of interactive, energizing and unique experiences. Programs for emerging, established and advanced leaders include the Leadership Workshop Series; Leadership Film Series; LeaderShape®-Institute; the Texas State Leadership Capstone Program: Step Forward, Give Back; Pathfinder: Texas State Emerging Leaders Program and participation in state and national student leadership conferences. The Institute’s core values are excellence, integrity and ethics, social responsibility, empowerment, inclusivity and civic engagement. The Leadership Institute also advises the Student Leadership Board, an integral component of the Institute that assists staff with planning, developing and executing workshops, programming and other special events.
One of the Institute’s major events is the Leadership Institute Annual Conference, which is held each spring and is based on the Common Experience theme for the academic year. The conference brings students from various backgrounds together to learn leadership skills, engage students in values-based activities that foster personal leadership development, build a unified community, cultivate social responsibility and inspire students to adopt a new way of life while expanding their leadership abilities.
Off-Campus Living (OCL) provides programs and opportunities for Texas State students to become more aware of resources and events both on and off campus, including:
- Individual consultation with OCL staff for students Interested in learning more about available off-campus housing options
- Presentations throughout the year about how to successfully manage living off-campus
- Two large off-campus housing fairs (one each semester) to showcase various off-campus apartment complexes
- Weekly opportunities to meet with property managers from ACT Ally affiliated properties
- Guide to Living Off-Campus resource book (San Marcos and Round Rock versions
Willow Hall, Room 033
The Physical Therapy Clinic is the professional clinical facility of the Doctor of Physical Therapy Program. Located on the lower level of Willow Hall on the Texas State University Round Rock Campus, the clinic stresses a holistic approach, combining academics with clinical practice. The clinic is equipped to treat all orthopedic and neurological conditions as well as wound care.
Consultations are available without physician referral; however, treatment requires a referral from an MD, DC, or DDS. The clinic is open during the fall, spring, and summer academic semesters. Students can call 512.716.2639 to make an appointment.
The Planning, Assessment, Leadership and Marketing Office, as part of the LBJ Student Center, provides support for the programs and services of the LBJ Student Center in the areas of strategic planning, program and service assessment, student organization leadership development, student staff professional development, and departmental and student organizational marketing and promotions including the Texas State Information Desk.
The student organization leadership and student staff professional development program complements the collegiate experience by empowering students through opportunities, resources and meaningful involvement. It promotes self-discovery, social justice and ethical leadership to develop competent global leaders who serve our communities effectively.
Bobcat Preview, a “just in time” transition program required of all entering students with fewer than 30 credit hours, is coordinated by this office with the advice and support of a university-wide committee and a staff of more than 150 student leaders. Student directors who directly supervise the student group leaders are paid members of the office staff.
Print and Mail Services is a full-service printing and mailing facility. The main office is located one mile west of campus on Ranch Road 12, and the Copy Cats center is located downstairs from the University Police Department in the Nueces Building.
Print and Mail Services is the campus community’s source for official stationery, forms production, banners, office and mailing supplies, notary service, fax service, and ground and air shipping options. Members of the Texas State community can use the service for virtually any type of print project, with convenient shipping options.
The Copy Cats copy/shipping center helps students organize and print reports and presentations for class projects. It has a wide selection of quality papers, custom cutting and finishing, and free estimates. Personal customer consultation is available as well, and Copy Cats carries a selection of office and shipping supplies and offers notary, mailing and fax services.
Print and Mail Services offers a five-color digital press with metallic gold and dimensional printing. To help make your printed material unique, we offer variable data capabilities. We also have black or color offset printing and a large-format (up to 42 inches wide and unlimited length) poster printer. Print and Mail Services can ship printed projects via UPS, DHL or U.S. Postal Service, ensuring the most cost-effective method of shipment.
Print and Mail Services provides a range of printing and mailing supplies, including:
- event programs
- postcards and direct mail pieces
- stationery, forms and business cards
- quick-reference information cards
- stamps and envelopes
- USPS or UPS shipment
- posters and banners
Print and Mail Services is open 8 a.m. – 5 p.m. Monday – Friday.
Texas State’s recycling program encourages students, faculty and staff to support their efforts to preserve the environment. Recycling containers for mixed paper and single stream recycling which includes plastics 1-7, aluminum, glass, and tin cans are located in most residence halls, academic facilities and administrative buildings. Mixed paper may include newspaper, magazines, colored paper, books (hardcover and softcover), junk mail, as well as most other types of paper. Outdoor recycling containers for single stream are located throughout campus.
The recycling program also captures old corrugated cardboard (OCC) if it is broken down and stacked beside all recycling containers. Additional efforts to capture OCC are encouraged during student move-in for the fall semester. During move-in, tons of OCC is generated by students moving in, and we need to divert it from entering our waste stream by recycling it.
The Recycling Center is located at 602 Moore St., at the entrance to the Glade Theatre. For questions, contact Mario Garza at 512.245.7733. Information on recycling container locations is available upon request.
The Office of the University Registrar is responsible for maintaining student academic records, the creation of the schedule of classes, registration, enrollment and degree verifications, final grades as well as official transcript requests. The Office of Veterans Affairs, NCAA Athletics Certification Office and the DegreeWorks System Office also are within the Office of the University Registrar.
Willow Hall, Room 110
The Speech-Language-Hearing Clinic is the professional training clinical facility of the Department of Communication Disorders. The clinic offers services at the San Marcos campus and the Round Rock campus. The Speech-Language-Hearing Clinic specialize in the evaluation and treatment of children and adults (including bilingual individuals or monolingual speakers of languages other than English) with speech, voice, fluency, language, literacy and hearing problems. Foreign accent modification training is offered, as well as hearing tests and hearing aid services.
Graduate student clinicians provide services under the direct supervision of clinical faculty members at the Round Rock clinic location. Supervising clinical faculty members are state licensed and nationally certified speech-language pathologists or audiologists. Self-referrals are accepted as well as referrals from physicians, government agencies, members of the Texas State community and schools in the Central Texas region.
The clinic is open 8 a.m. – 5 p.m. Monday – Friday during the academic semesters, including the summer. San Marcos clinic hours of operation may vary. Fees are charged for all services unless the clinic director has approved an alternative arrangement.
Call 512.716.2600 to make an appointment for both locations or to receive more information on services offered.
Student Diversity and Inclusion (SDI) provides academic, cultural and personal support for underrepresented students for purposes of degree completion and leadership in a culturally diverse and global society. A primary focus for departmental services and programs is serving underrepresented and underserved communities. SDI strives to engage students in cultural awareness and social justice perspectives, as well as provide an inclusive environment where all students feel connected and experience a sense of belonging.
In collaboration with other Student Affairs offices, SDI staff members provide culturally sensitive academic, personal, social, financial and career advising, as well as assist in the support of retention initiatives for first-generation students and underrepresented groups through coordinated efforts with various university programs, departments and student organizations.
LBJ Student Center 5-9.1
The Dean of Students Office provides emergency services for students who experience emergencies like severe illnesses, family deaths and natural disasters. Emergency services include notifying professors about absences caused by emergencies, helping with enrollment issues affected by emergencies and providing limited financial assistance for students to overcome emergency situations.
Appointments/After-Hours Nurse Advice Line: 512.245.2161
General Information: 512.245.2161
Health Promotion Services: 512.245.2161
The Student Health Centers in San Marcos (SM), Thorpe Lane (TL) and Round Rock (RR) provide the following services:
- primary healthcare by appointment (SM, TL, and RR)
- women’s healthcare, including annual exams, Pap smears, IUDs
- and Nexplanon by appointment (SM and RR)
- sports medicine by appointment (SM and TL)
- urgent medical problems (seen immediately) (SM and RR)
- psychiatric services by referral (SM)
- travel health consultation (SM)
- immunizations and allergy injections (SM)
- lab tests (SM, TL, and RR)
- X-rays (SM and TL)
- over-the-counter drugs at the pharmacy (SM)
- health promotion services (SM and RR)
Student Health Center — San Marcos Campus
298 Student Center Drive | San Marcos, TX 78666
Student Health Center — Thorpe Lane
1347 Thorpe Lane | San Marcos, TX 78666
Student Health Center — Round Rock Campus
School of Nursing Bldg., Suite 116
1555 University Blvd. | Round Rock, TX 78665
Patient parking is available at both locations.
Hours of Operation
Student Health Center — San Marcos
8 a.m. – 5 p.m. Monday, Wednesday and Friday
9 a.m. – 6 p.m. Tuesday and Thursday
Student Health Center — Thorpe Lane
7:30 a.m. – 12 p.m. and 1 p.m. – 5 p.m. Monday, Wednesday and Friday
9 a.m. – 12 p.m. and 1 p.m. – 5 p.m. Tuesday and Thursday
Student Health Center — Round Rock
9 a.m. – noon and 1 – 5 p.m. Monday, Wednesday and Friday
Eligibility for Services
Registered students are eligible for services during the semester in which they are enrolled at Texas State. Students may access Student Health Center services for one semester after graduation or after the semester in which they were last registered.
The Student Health Center has a variety of healthcare professionals, including full-time physicians, nurse practitioners, nurses, laboratory staff and pharmacists. Staff members also can help students locate other campus and community resources.
Health Insurance and Payment for Services
Students can access healthcare services regardless of insurance status. The Student Health Center accepts private insurance and is in-network with many plans. Check healthcenter.txstate.edu for a list of in-network plans. Students who are out-of-network or have no insurance receive discounts for services to ensure access to affordable care. Nominal charges are assessed for office visits, lab tests, X-rays, medications, immunizations, allergy injections and other services. Payment for services is due at the time treatment is rendered. The Student Health Center-San Marcos and Thorpe Lane accept cash, checks, and credit cards. The Student Health Center-Round Rock accepts credit cards.
Student Health Insurance
All students are strongly encouraged to have some form of health insurance. A student health insurance plan is available for students that provides coverage for preventive care, injuries, illness, emergency room visits, hospitalizations and prescriptions (some limitations apply). The student health insurance plan is available to Texas State students that are enrolled full-time during open enrollment periods. For more information or to enroll, visit healthcenter.txstate.edu.
International Students (Health Insurance Requirement)
All international students on non-immigrant F-1 and J-1 visas are required by university policy to have health insurance coverage while enrolled in classes at Texas State University. Acceptable proof of coverage is limited to (1) the university-endorsed student health insurance plan, (2) government-sponsored plan, or (3) U.S. employer-sponsored plan.
- International students will be required to purchase the student health insurance plan endorsed by the university.
- Students will have to purchase the health insurance directly from the health insurance plan.
- Only students with employer or government-sponsored health insurance plans will be considered for insurance waivers.
Detailed information on how to purchase the health insurance or submit documents to request an insurance waiver will be sent to international students by the International Office. This information is available on the International Office website: www.international.txstate.edu/current/Health-insurance-.
International students will be able to purchase the health insurance online during open enrollment periods. The health insurance may be purchased on an annual basis or by semester. The health insurance plan must be purchased, or an insurance waiver approved, prior to the start of classes. Students who do not comply with this requirement will have a hold placed on their student account. The hold will be removed only after they purchase the student health insurance plan endorsed by the university. To have a hold removed, students must email their proof of enrollment in health insurance to firstname.lastname@example.org. Health insurance holds will be removed by 5 p.m. the next business day.
Should you have any questions about the international student health insurance requirement, you may contact the International Office at email@example.com.
IMPORTANT: Students will receive notices about the health insurance requirement through their Bobcatmail account.
State law requires all new students up to age 21 entering a public, private or independent institution of higher education in Texas to provide proof of immunization for bacterial meningitis. The vaccination must have been received within the previous five years. Students will not be able to register for classes until this requirement is met. Students will be notified by email if they are required to provide this documentation. Step-by-step instructions on how to upload the documents, information about exemptions and where to get the meningitis vaccination can be found on the Admissions website (admissions.txstate.edu).
In addition to the recommended childhood immunizations, it is also recommended that students have two doses of measles (MMR) vaccine, a tetanus shot including diphtheria and acellular pertussis (Tdap) within the last 10 years and two doses of a varicella vaccine if the student has never had chicken pox. Hepatitis B vaccination is recommended for college students. Human Papillomavirus (HPV) vaccine is recommended for unvaccinated women up to 26 years of age and men up to 21 years of age. Most of these vaccinations are available at the Student Health Center. Testing for infectious tuberculosis (TB) is recommended for students in areas where TB is prevalent, such as Southeast Asia, Africa, the Eastern Mediterranean and Russia.
All medical information is confidential and cannot be released to anyone, including parents, except as required by law or with the student’s prior written consent.
Student Health Center medical staff members do not write class excuses for illness or injury. In those situations where a student’s future activity or class attendance may need to be limited for medical reasons, a medical
note may be written at the discretion of the medical staff.
Health Promotion Services
Health Promotion Services strives to help students succeed academically and personally by promoting healthy lifestyles and creating a healthy campus environment at Texas State. The prevention and educational services offered address a variety of health issues including violence, nutrition, stress and time management, sexual health, mental health and alcohol, tobacco and other drug use. Services include educational materials, outreach presentations, special events and health consulting. The health promotion team consists of professionally trained health educators, graduate assistants, peer health educators and support staff working together to support the learning mission of the university.
LBJ Student Center 5-9.1
Student Conduct and Community Standards (Student Conduct) in the Dean of Students Office has primary responsibility for the administration of the student judicial (conduct) system.
Student Conduct reviews allegations made against students if the allegation involves behavior that may violate the Code of Student Conduct, may be deemed as having the potential to compromise the wellness or safety of any member of the university community, or compromises the integrity of the university’s learning environment. The staff are experienced at handling sensitive issues with respect toward students of all backgrounds, and the Dean of Students Office is a Veteran and DREAMer Friendly, LGBTQIA-Safe Office and a safe office to report sexual assault or harassment. For additional information on Student Conduct, visit our website. To schedule an appointment, call 512.245.2124.
In addition, the Dean of Students Office, through Student Conduct, oversees Alcohol and Drug Compliance Services (ADCS), which provides a state approved Alcohol Education Program for Minors (alcohol awareness course), a marijuana awareness program, community service opportunities and other programs to help students satisfy their conduct-related sanctions. These programs may satisfy court requirements if approved by the corresponding judge. For dates, times and registration information for ADCS services, visit dos.txstate.edu/services/adcs.
Alkek Library, Suite 411
The Student Learning Assistance Center (SLAC) provides a wide range of academic support programs for the needs of a diverse student population. Whether students are seeking help with course content, study skills or test preparation, SLAC provides assistance with a walk-in tutoring lab, the Veteran Academic Success Center (VASC), Supplemental Instruction, campus presentations and online services.
Texas State students can take advantage of tutoring services by visiting SLAC’s Learning Lab. The Learning Lab provides academic assistance in business courses such as accounting, economics and finance; sciences such as physics, biology and chemistry; English and writing; statistics; computer information systems; history; philosophy; languages such as Spanish; and a number of math courses. Also available through SLAC Lab is its Veteran Academic Success Center, a holistic veterans-to-veterans tutoring and mentoring initiative.
The lab also has study materials, handouts and computer-assisted instructional software in a wide range of topics and levels, from correcting comma splices to preparing for graduate school. Students may visit SLAC for assistance in preparing for admissions tests for graduate (GRE), law (LSAT) and business (GMAT) schools.
Supplemental Instruction, a nontraditional approach to collaborative learning, provides structured group study for students in historically challenging courses ranging from the liberal arts to science and math-based courses. Supplemental Instruction leaders act as role models and facilitate multiple study sessions per week in order to assist students not only with course content but also with the development of positive study skills and habits.
SLAC staff members continually foster outreach in the campus community by providing presentations on topics such as test taking and anxiety, learning preferences, time management and college note-taking. Upon request, the SLAC staff will design specialized programs about study skills and academic improvement to fit the needs of a campus club, organization, or professor.
In addition, SLAC works to facilitate the College Note Taking session of Bobcat Preview by showing incoming students proper techniques and giving tips for successfully navigating a college lecture.
SLAC also provides Texas State students with a number of online resources. By visiting txstate.edu/slac, students can access tutoring schedules and hours for the Learning Lab and VASC, the times and locations of Supplemental Instruction sessions, information regarding becoming a lab tutor or SI leader, content area handouts and test preparation materials. SLAC also maintains an Online Writing Lab (OWL), providing writing assistance in an electronic format.
LBJ Student Center 5-9.1
The Dean of Students Office provides ombuds services to assist currently enrolled students in addressing university related concerns (e.g., university instructor/professor, employer challenges, etc.) utilizing applicable university policies, procedures or rules. The Dean of Students Office also makes referrals to other campus departments or offices when necessary.
To use this service, students must complete the online Intake Form located at dos.txstate.edu/services/Ombuds-Services.
The Testing, Evaluation, and Measurement Center (TEMC) offers a variety of services at Texas State University’s San Marcos (SM) and Round Rock campuses that are categorized into four distinct units: Testing Lab Services; the Academic Testing for Students with Disabilities (ATSD) office; Scanning Services; and, the Testing Center, Round Rock.
The Testing Lab (SM) and Testing Center, Round Rock administer a number of tests, including:
- Punctuation, Usage, and Grammar (PUG) Exam
- CLEP exams and departmental exams-for-credit
- TSI Assessment
- TEAS V Pre-Nursing Assessment
- Proctored exam service for distance learning courses
- Exams for Correspondence & Extension
- Texas State make-up exams (standard fee applies)
The office of Academic Testing for Students with Disabilities (ATSD) and Testing Center, Round Rock serve the need of testing students who are registered with the Office of Disability Services and receive accommodations during testing.
The TEMC also supports faculty seeking our scanning services and works with students, parents, faculty and department administration to fulfill all phone and in-person requests. In addition, the TEMC reports credit to the Office of the University Registrar for students who have credit-eligible scores (e.g., CLEP scores that are high enough to earn credit for one or more courses). Students are responsible for ensuring that their credit is posted to their transcripts.
For detailed information on all TEMC services, please visit the website, email or call.
Campus Office: Academic Services Building North, Suite 305
512.245.3625 | 877.445.3625
San Marcos Office: 1901-A Dutton
512.396.7930 | 800.687.8442
The Texas Workforce Solutions – VRS is a state agency that assists individuals with disabilities by providing a variety of services to them as they enter employment or return to work. For students with disabilities, TWS-VRS may assist students in their quest to earn a degree and enhance their employability.
TWS-VRS assists people with a range of disabilities, including physical and orthopedic impairments, mental health disabilities, epilepsy, learning disabilities, diabetes, deaf and hearing impairments, speech/language impairments, attention deficit problems and most other disabilities.
Services may include:
- assessment of disability, including a review of existing records that document a disability or provision of a psychological evaluation or medical evaluation to document the disability
- counseling and guidance
- assistance in obtaining accommodations and other supportive services
- assistive devices such as artificial limbs, braces, glasses and hearing aids
- limited financial assistance for tuition and nonrefundable required fees, and some limited financial assistance for required books and supplies
- medical and psychiatric treatment, including physical and speech therapy, based on financial need
- interpreter services for the deaf
These services are based on meeting eligibility criteria and economic need, as determined on an individual basis by a TWS-VRS counselor. There is no charge for TWS-VRS services. The office considers income and possibly parents’ incomes in determining how much it may pay for a particular service on a student’s behalf.
The existence of a disability does not automatically mean an individual is eligible for TWS-VRS services; the disability must be a barrier to obtaining or maintaining employment, or in the case of students, progressing toward completion of their degrees, to be followed by employment in their chosen fields.
615 N. LBJ Drive
The University Police Department (UPD) is a public service-oriented law enforcement agency responsible for the safety and protection of all Texas State students, faculty and staff. The UPD employs police officers commissioned by the state of Texas; these officers patrol the campus by vehicle, foot and ATV.
The Crime Prevention Team delivers presentations to interested groups throughout each semester. The team also delivers programming to faculty and staff through the Office of Professional Development. These include information on personal security, property protection, sexual assault awareness, Krav Maga self-defense and Operation Identification.
In addition to police officers, UPD provides security officers and Bobcat Bobbies to patrol the campus at night on foot and by golf cart. They report any suspicious or criminal activity to UPD.
The Bobcat Bobbies also provide safety escort services to on-campus locations. Parking Services provides evening van shuttle services for residents to and from perimeter lots. Users can call the University Dispatch Office at 512.245.SAFE (512.245.7233) for details and hours of service.
There are emergency telephones located throughout the campus (yellow phones with blue lights above them or free-standing stanchions with “EMERGENCY” on the side). These phones provide automated, direct communication with the Texas State 911 Communications Center.
UPD is on duty and patrols the campus 24 hours a day, year-round. To contact the police, dial 911 (emergencies only) or 512.245.2805 for nonemergencies.
The Office of Veterans Affairs provides services for Texas State students who are veterans, as well as dependents receiving educational benefits through the Department of Veterans Affairs. The office processes initial applications and subsequent certifications for veterans’ educational benefits. All students receiving benefits must complete an online VA certification request each enrollment period to have course work approved for certification. This application is located on the main page of va.txstate.edu.
The office also processes applications and determines eligibility for all Hazlewood Exemption applicants at Texas State. Veterans and dependents who have exhausted their entitlement of VA educational benefits or who are not receiving the full federal benefit may be eligible for exemption of tuition and certain fees under the Hazlewood Act. Applications and Exemption Requests for the Hazlewood Exemption can be obtained at va.txstate.edu/benefits/hazlewood.
Note for Disabled Veterans: As outlined in VCS Act 6675a-53, vehicles transporting disabled veterans and displaying state DV license plates are exempt from parking fees. Verification of these plates must first be presented to Parking Services.
San Marcos: Ground Floor ASBN
Round Rock: Avery 203
The Writing Center’s trained staff offers one-on-one consultation for all students and any type of writing — all levels, all disciplines and all genres. The Writing Center also offers tutoring for the PUG and veteran-to-veteran tutoring.
During long semesters, the San Marcos Writing Center is open:
11 a.m. – 7 p.m. Monday – Thursday
11 a.m. – 4 p.m. Friday
Round Rock Campus Writing Center hours vary by semester and can be found at rrc.writingcenter.txstate.edu.
Book your tutoring appointments for either location at writingcenter.txstate.edu. The Writing Center’s website also includes staff information and a list of upcoming workshops and events.